Manager - Controls

About Starbucks India

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 25 cities with over 300 stores through a network of over 3000+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.

Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard.

Purpose and Scope of position

Manager Controls review role may comprise of conducting reviews of policy and procedures, systems, internal control, documentation of Standard Operating Procedures, development of enterprise risk management framework, project risk management reviews, independent validations of time (scheduling), cost (budgets) and quantity (BOQ), Reconciliations and Theoretical Co-efficient validations as per IS codes, revenue assurance, cost & working capital optimization, business plan and strategic advisory.

Summary of Key Responsibilities

• Independently executing assignments and managing team deployed on assignments.
• Lead technical discussions with the auditors and lend analytical capabilities, root cause analysis and practical solutions delivery.
• Responsible for Internal financial control review, segregation of duties review and ITGC control in SAP.
• Good knowledge of SAP
• Identifying deficiencies and inadequacies in process and documentation
• Development of policies and procedures, risk assessments, control frameworks, operating models, and optimisation of processes.
• Risk consulting as per set standards and keeping a track on industry updates
• Designing and implementing risk strategies to the entity
• Conducting and coordinating quality and compliance reviews 
• Effective handling of assignments on Internal audit, internal financial control, designing of SOPs, process audits, control assessment
• Closing out on audits independently with minimal supervision and review
• Updated knowledge on current developments in the Risk, statutory & Quality fraternity
• Identify, assess, and monitor risks by developing a risk management plan and strategy
• Assist management in addressing compliance, financial, operational, and strategic risk.
• Research, compile and introduce leading practices in the industry(s) in terms of management style, processes, practices, tools, and technology.
• Maintain internal quality guidelines for the engagement within the budgeted time.
• Participate in sales and support business development initiatives.

External Competencies

Summary of Experience & Education

• CA with 4-5 years of experience with in Internal Audit, IFC/SOX/ ICFR
• Should have an extensive experience in the internal auditing process
• A basic understanding of methodologies and approaches in conducting risk and regulatory strategy reviews, gap analysis, and impact assessments
• Analytical thinking, project management skills and ability to develop innovative approaches
• Supporting and contributing to team development
• Strong domain knowledge as well as understanding of key business processes like O2C, P2P, HR payroll, production, legal and statutory compliances
• Understanding of control rationalization, optimization, effectiveness and efficiency
• Strong analytical and problem solving skills. Possess strong data analytics skills and knowledge of advanced data analytical tools will be an advantage
• Knowledge about MS office and ERP (SAP, Oracle, JDE)